Scope

This policy applies to all data collected through our website (www.trustedarms.com) (the "Website") and used in our services (the "Services"). This includes:

Personal Information: Name, email address, phone number, etc.
Non-Personal Information: IP address, browsing activity, etc.
Financial Information: Collected only with explicit consent.

Security Measures

We employ a comprehensive security framework to protect your data. These measures include:

Secure Storage: Data is stored on secure servers with industry-standard encryption at rest and in transit.
Access Controls: Access to data is restricted to authorised personnel, following a least privilege access model.
Data Backup and Recovery: Regular backups ensure recovery in case of a disaster or system failure.
Incident Response: A documented plan to address and remediate security incidents effectively.
Employee Training: Employees are trained on data security best practices.
Regular Security Assessments: Periodic assessments identify and address vulnerabilities.

Data Retention

We retain your data as long as necessary to fulfil the purposes outlined in our Privacy Policy or comply with legal requirements. Data no longer required will be securely disposed of.

Third-Party Service Providers

We may use third-party service providers for data storage or processing. Providers are selected based on security practices and must comply with strict data privacy regulations.

Your Responsibilities

While we prioritise security, users also have a role in protecting information:

Choose strong and unique passwords for your Trustedarms account.
Be cautious about the information shared online.
Stay vigilant against phishing scams.

Reporting Security Incidents

If you suspect a security breach, contact us immediately at info@trustedarms.com.